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Shenita C
1 reviews | Active since Oct 2020
17 Nov 2021, 16:07
Capitec
My account with capitec Bank is still open after requesting to close it on numerous occasions why is it so difficult to close an account if the customer does not owe you a dime.
Please attend to this matter with urgency
Helpful (0)
Replies (6)0
Replies (6)
Capitec Bank's replyOfficial
17 Nov 2021, 16:26 Good day Shenita
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply17 Nov 2021, 16:26
Official
Good day Shenita
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
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Shenita C's updateReviewer Update
18 Nov 2021, 20:19CAPITEC I AM STILL AWAITING ON YOUR RESPONSE...KINDLY ADVICE ASAP
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Shenita C's update18 Nov 2021, 20:19
Reviewer Update
CAPITEC I AM STILL AWAITING ON YOUR RESPONSE...KINDLY ADVICE ASAP
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Shenita C's updateReviewer Update
19 Nov 2021, 08:25Capitec can you please advise on this pathetic service
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Shenita C's update19 Nov 2021, 08:25
Reviewer Update
Capitec can you please advise on this pathetic service
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Shenita C's updateReviewer Update
19 Nov 2021, 15:22I can send emails to capitec until I am blue in the face I was promised the Paid Up Letters this morning via telecoms but no luck as yet
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Shenita C's update19 Nov 2021, 15:22
Reviewer Update
I can send emails to capitec until I am blue in the face I was promised the Paid Up Letters this morning via telecoms but no luck as yet
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Shenita C's updateReviewer Update
19 Nov 2021, 22:36Capitec Bank what is happening? Why is it such a hassle to get a close/paid up letter in the branches, via telecom and via email....this is pathetic
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Shenita C's update19 Nov 2021, 22:36
Reviewer Update
Capitec Bank what is happening? Why is it such a hassle to get a close/paid up letter in the branches, via telecom and via email....this is pathetic
Capitec Bank's replyOfficial
17 Feb 2022, 21:51Hi Shenita
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply17 Feb 2022, 21:51
Official
Hi Shenita
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank