lw
lesley-ann woodworth
1 reviews | Active since Jul 2017
13 Jul 2017, 08:37
capitec
<p>i have had my capitect app on my phone no it says we will veryfy your cellphone number as you will not be able to log on to your other device the app does not verify the cell number now i can excess my onle app and i do not have time to go to a branch for a new link</p>
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Replies (3)
Capitec Bank's replyOfficial
13 Jul 2017, 09:58I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.
Feedback will be provided within 4 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply13 Jul 2017, 09:58
Official
I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.
Feedback will be provided within 4 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
lw
lesley-ann woodworth's updateReviewer Update
17 Jul 2017, 10:31can you believe i called the call centre of fryday spoke to an agent who advised me that i will be reactivating the app please delete the app and re install it, the app is still not working, phoned the call centre again spoke to lindiwe she said the same this this time i was on the line with her when i uninstalled the app as per her request and re installed only for the app to say again your number cannot be activated please visit the branch i explained this to her she said ohhh this happens when you delete the app (but you just said delet and re install no i need to go back to a branch to register again i refuse to
lw
lesley-ann woodworth's update17 Jul 2017, 10:31
Reviewer Update
can you believe i called the call centre of fryday spoke to an agent who advised me that i will be reactivating the app please delete the app and re install it, the app is still not working, phoned the call centre again spoke to lindiwe she said the same this this time i was on the line with her when i uninstalled the app as per her request and re installed only for the app to say again your number cannot be activated please visit the branch i explained this to her she said ohhh this happens when you delete the app (but you just said delet and re install no i need to go back to a branch to register again i refuse to
lw
lesley-ann woodworth's updateReviewer Update
19 Jul 2017, 10:19SHOOO CAN YOU BELIEVE I WAS NOT EVEN CONTACTED BY CAPITEC EVEN AFTER A BAD REVIEW ON HELLO PETER I WILL BE CHANGING BANKS
lw
lesley-ann woodworth's update19 Jul 2017, 10:19
Reviewer Update
SHOOO CAN YOU BELIEVE I WAS NOT EVEN CONTACTED BY CAPITEC EVEN AFTER A BAD REVIEW ON HELLO PETER I WILL BE CHANGING BANKS