CAPITEC

At Capitec N1 City, I wanted to open a bank account. I produced my City of Cape Town monthly bill but was not good enough as my names and initials are printed and in their opinion does not match my ID book. The manager said my bill looks different to the other City of Cape Town bills and bluntly insinuated that I forged it. He was however not prepared to put this in writing and said I can leave his branch. What a humiliating and degrading experience! And then Capitec wants us to bank better. Capitec, your branch manager should have reported this if he felt that I forged my utility bill, I will check with the FIC if this was done indeed.