CAPITEC

It is lockdown and I receive very little money to survive so every cent helps . I have a couple accounts with Capitec and one happens to be a negative balance so when money was deposited they offset the one account from the other knowing well that there is hardly money coming in when calling to ask why the consultant was ******** and very standoffish saying I owe the money they will take it. Surely during this epidemic they should understand that surviving is hard at normal times and harder nowwhen I questioned her she where will I now get money for food she hung up ...... I am not a person who has money and live from day to day and now this . It unbelievable that CAPITEC just does what they want and it's no the first time I have debit orders that just go off which are unauthorised and it costs R 40 everyone to reverse it and I have been into the branch on many occasions to reverse it I have also found that the clients services are not up to par and really act like they doing you a favour when talking to you whilst you making the call and paying the cost .......it pathetic