Capitec *******

Friday I attempted an online payment using my Capitec card. At first it was rejected as i exceeded my limit, I increased my limit on the app and ensured online payments selected, but still no joy after attempting a few more times. I the noticed that I was charged R3 for each attempt. I called the call centre provided the agent access to my profile she checked and suggested i increase my limit even more. No joy and some more charges i mailed the client care center twice and both times received a copy paste manual answer with absolutely no attempt to review my account or address the issue.