CAPITEC

Money was taken from my bank account WITHOUT MY PERMISSION !!!!!! This happened 13 days ago.<br> I called Capitec and got a ref number ***7. They sent me a notification that it will take 11 days to investigate.<br> today is 11 working days and now apparently it takes 14 days. How I survive is my business Capitec dont care!!!! NOT ONCE DID anyone call me and let me know what is going on. I have to call them knowing that my money dissappeared from my bank account because their security is pathetic. But in the meantime they want to gain 100 000 new people to open accounts with them. I am waiting and waiting and waiting and nothing happens. Spoke to Lorato at call centre who put me thru to her supervisor and both tells me that Capitec made a mistake by sending me an sms to say it takes 11 days. it is actually 14 days. What??? What is South Africa becoming. I thought your money is safe in your bank. Well it is not!