TK
Thuto K

1 reviews | Active since Jun 2015

23 Oct 2021, 13:30

**** capitec

I only put a star because it won't move on to the next part. Capitec do not deserve a star after what they did to me today.

So I have a loan with these guys. I pay in advance, without any arrears, next thing I decide to transfer money on my account then they immediately debit it. What ****es me off is that I have an agreement for the 25th of each month and if i recall correctly, today it's not the 25th and the 25th is on a monday. I can understand if the 25th was on sunday. And FYI CAPITEC, DAMN YOU, THAT MONEY WAS FOR FUNERAL ARRANGEMENTS FOR THE WEEKEND YET YOU ****ED ME UP AND DEBIT IT BEFORE TIME. I HATE WHAT YOU DONE

0
Replies (2)
Capitec Bank
Capitec Bank's reply23 Oct 2021, 13:53
Official
Good day Thuto 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
TK
Thuto K's update23 Oct 2021, 14:04
Reviewer Update
I been calling you the whole time today and the stupid consultants claim they will transfer me then they hang up on me