Capitec

My sister and I are both clients with Capitec. We have been waiting for money to be reversed back into her account since July 2021. A Request was made at the Kagiso branch with the assistance of a gentleman called Kevin and a lady called Tshidi. Till to date my sister is still waiting for her information and reversal of funds back into her account. All requested information was submitted. We demand that the bank be held accountable for the pain and suffering we are enduring as their clients. I am grossly disappointed by the lack of accountability and transparency each time we enquire at Capitec Kagiso branch😡