KM
Kgaugelo M

1 reviews | Active since Nov 2021

07 Feb 2022, 10:15

😡😡🤬🤬 Capitec

I created cash collect to be able to withdraw from the ATM, then the money doesn’t want to be withdrawn the receipt tells me 99: Reserved for national use and I tried again and it tell me 12: Invalid Transaction. When I call the customer care they tell me I have to wait for them to investigate for about 14 days and I need this money now

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Replies (1)
Capitec Bank
Capitec Bank's reply07 Feb 2022, 11:56
Official
  Good day Kgaugelo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank