JS
Jett S

1 reviews | Active since Apr 2023

05 Apr 2023, 17:55

*********** Capitec

Xoom paid money over into my Capitec Account however the monies have not reflected into my bank account. When I phoned Capitec they told me there was nothing they could do. Xoom have confirmed that they no longer possess the money and that this matter is now in the hands of Capitec to deal with but they are throwing their hands up. Not sure what to do or how I am now supposed to get the money.

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Replies (1)
Capitec Bank
Capitec Bank's reply05 Apr 2023, 18:14
Official
Good day  Jett

We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. 

Kind regards 
Capitec Bank