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Thembisile V

1 reviews | Active since Apr 2023

02 Aug 2024, 16:47

Capitec

Capitec bank is really ****ming people why is it always closìng our accounts without informing client's .They closed our stokvel accounts 2 weeks ago, opened it last week and closed it again this week due to someone reporting it as a *****ulent account. We can't access our hard earned money ,this is deeply unfair and wrong. All I need is Capitec to reopen our accounts and give us access to our money. This matter needs immediate attention or Capitec will be loosing valuable clientele.As a client I feel like I made a mistake choosing to bank with Capitec and I'd like this matter to be dealt with accordingly meaning reopening of the accounts and giving us access to our money.

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Replies (1)
Capitec Bank
Capitec Bank's reply02 Aug 2024, 17:11
Official
Good day Thembisile Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec