Capitec = 0 customer support

Item: Capitec Bank
Rating: 1
Author: roy E

Took a loan out. I have all the documents. more than 24 hours. constant calling and escalation and still no funds in my account. I don't know if i should report this as *****.

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

23 Oct 2025, 18:36

Good day Roy E, Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank

Best regards,

Capitec Bank's reply23 Oct 2025, 18:36

Official

Best regards,

Capitec Bank's replyOfficial

24 Oct 2025, 11:47

Hello Roy
With reference to our telephone conversation/email correspondence.
I trust that you satisfied with the outcome.
We have proceeded to close your complaint.
Kind regards
Capitec Bank

Best regards,

Capitec Bank's reply24 Oct 2025, 11:47

Official

Hello Roy
With reference to our telephone conversation/email correspondence.
I trust that you satisfied with the outcome.
We have proceeded to close your complaint.
Kind regards
Capitec Bank

Best regards,

Capitec = 0 customer support

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