Capitc does not want to pay Me

My salary was paid early in my account debit orders I was not aware of went of my accounts. I went to the Capitec Soutdale Branch to reverse the debits they manage to reverse a view. one of the debit orders were over R1500. they said because the debit is over R1000.00 it will take 7 days to revers i went back after seven days The lady that helped me said the people that did the debit did not get the money, cause the money is laying somewhere however the 7 days has not yet passed need to come back cause they don't count public holidays. i call the call centre today they said they can't revers cause they can't find the people who debited my account i need to come back after 14 days. How can i come after fourteen days if they could not find the people who did the debit what will they do different if 14 days that they did not do in 7 days. Or what did they do in the 7 days or did they actually try and help me? The staff at Capitac is delaying me cause they want me to leave it. This is not right they just need to pay me back my money i never gave authorisation for this debits!!.<br> <br>