LM
Lebopisang M
1 reviews | Active since Aug 2016
05 May 2020, 19:57
Capitac Bank taking advantage of us
Capitac Bank the bank popular for ******** the poor.
I bought airtime R100 airtime on the 29 April 2020. Money was deducted but the airtime was credited.
Called customer service & was not assist until today. Calling Capitac & writing them emails is an absolute waste of time & more money, because you will not get your money bank.
This bank has proven that it’s unreliable & takes advantage of the underprivileged clients. Every cent counts! Once this matter is sorted, I will move my cents to a bank that will take me serious.
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Replies (2)
Capitec Bank's replyOfficial
06 May 2020, 09:09I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply06 May 2020, 09:09
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
14 May 2020, 16:52Good day Ms Moripe
As discussed telephonically, I confirm the matter has been dealt with.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply14 May 2020, 16:52
Official
Good day Ms Moripe
As discussed telephonically, I confirm the matter has been dealt with.
Kind regards
Complaint Management
Capitec Bank