RBB
Roland B. Bachibwira

1 reviews | Active since Jan 2020

15 Aug 2020, 21:40

Capitac bank

Good day, I hope you all okay, I am so heart broken and feeling down ****ed off, sick and tired of capitac bank, last year December I was a victim of **** from capitac, I lost R4700 when I went to capitac smith street to find out what happened, they said money was withdrawn through shopprite (which the couldn't identify worse they couldn't track the transaction) , I lost!!!! Earlier this year, I noticed some money have went out again from my account , I went to report, they recon that it was an system error but they will put it back, which never happened.

2 days ago, I went to withdraw some cash from Davenport atm, everything went well, funny enough today I was in spar purchasing some stuff, my card declined, I tried it again, declined again. I had to leave and go try to get some cash at the ATM. My balance went from R3500 to R0. I went crazy , I ran to the bank and asked what's the hell happened. They rep**** that someone has sent cash ********** into my account so they have froze its. I never received or made any transaction for more than 3 weeks and funny again nothing is showing on my bank statement. I went to the police to report this incident . Monday, first thing in the morning is to open up a new account at another bank and request all my funds to be transferred in. Capitac is full of **** and ****s.

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Replies (1)
Capitec Bank
Capitec Bank's reply17 Aug 2020, 12:05
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank