NM
Nkosingimele M

1 reviews | Active since Jan 2024

02 Jan 2024, 21:21

Capitac account freezef

Capitec bank blocked my account with my money I can’t do anything that money was from a stokvel now my family is hungry and I can’t do anything , why did they freeze my account without communicating with me I am the village and we don’t have a Capitec branch here where am I supposed to take money from and go to the branch when my last money is freezed I am not happy with Capitec’s service

0
Replies (3)
Capitec Bank
Capitec Bank's reply02 Jan 2024, 21:26
Official
Good day Nkosingimele

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
NM
Nkosingimele M's update05 Jan 2024, 08:37
Reviewer Update
It’s been days now I need my account open
Capitec Bank
Capitec Bank's reply09 Jan 2024, 09:29
Official
 Good day  Nkosingimele Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank