Capilose

This bank is useless at resolving problems, for nearly 2 months I have disputed aa amount deducted from my account, I was first told it would take 8 days, then went to a branch to resolve the problem and told it will be 14 days, next time went to a branch and told 30 days, next time told 40 days, and last time told 45 days, this dispute was logged on the 28th June 2019 and a refferance number ***9 was given, but to date utter silence. just think if Capitec is as big as they say if once a month they can ******* there customers with R400 its better than winning the big lotto or power ball, perhaps a name change can assist like Capilose as once your money is gone that you trusted them with you never see it again. Bill ***