PF
Patrick F

1 reviews | Active since Oct 2020

12 Mar 2023, 17:39

Capi-tsssek

So I was sent a cash send from someone. Got the details and went to one of those Sasswitch type capitec ATM's. I entered the coupon details for the cash send all I received from the ATM was a receipt stating I withdrew the money but zero funds were dispensed. I have been trying to chat to capitec bank via Whatsapp but all the agents do is drop the chat on you - What a complete sham, I am shocked at the service I am receiving realy

0
Replies (2)
Capitec Bank
Capitec Bank's reply13 Mar 2023, 06:52
Official
 Good day Patrick

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank 
Capitec Bank
Capitec Bank's reply13 Mar 2023, 06:56
Official
 Good day Patrick

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank