DH
Danielle H
1 reviews | Active since Jan 2022
25 Jan 2022, 17:28
Capi****
They don't annotate arrangements and take money out of your account as they please.
I've lost my job due to covid and couldn't pay my loan for one month. I made so many arrangements , I phoned in I went to the actual bank and everytime they say there are no arrangements. Then they decided the best way to solve their problem was to deduct my loan repayment twice
Useless honestly.. closing this account asap
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Replies (2)
Capitec Bank's replyOfficial
25 Jan 2022, 17:40 Good day Danielle
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply25 Jan 2022, 17:40
Official
Good day Danielle
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's replyOfficial
03 Mar 2022, 08:13Hi Danielle
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply03 Mar 2022, 08:13
Official
Hi Danielle
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank