KK
Karen K

1 reviews | Active since Jul 2011

12 Nov 2025, 09:21

Capi-*******

If I could give a 0 I would. I have never in my life received such poor, below average service from a bank. I will close the account and never deal with them again. Thank goodness I never moved all my business to them. I would rather pay higher banking fees than be treated this terribly. They debit when they want, they can't change it, they cost you money. I am done and will be sure to spread how useless they are because no one should have to deal with them like I had to. They should be ashamed to call themselves a bank at such a high level as they are definitely not. Good riddance.

0
Replies (1)
Capitec Bank
Capitec Bank's reply12 Nov 2025, 10:35
Official
Good day Karen Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank