SL
Sihle L
1 reviews | Active since Jan 2017
29 Jan 2023, 03:30
Capetic is ***********
So I have a Woolworths credit card and I asked for a debit order off my capetic account.
For the 26th... The money did not go off so I decided to do a manual transfer. When I calles Woolworths they told me the money has gone off to my suprize it was still reflecting on my account so I did a manual transaction.
Capetic charged me a fee of 7 for a saying unsuccessful debit order but they did not authorize the debit order to go through on top of that
The credit card chard me 128 for a insufficient fund for returned debit order.
Im honestly done with this bank.
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Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
29 Jan 2023, 06:06Good day Sihle
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply29 Jan 2023, 06:06
Official
Good day Sihle
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
SL
Sihle L's updateReviewer Update
29 Jan 2023, 07:13I will wait for that call because I'm very unhappy
SL
Sihle L's update29 Jan 2023, 07:13
Reviewer Update
I will wait for that call because I'm very unhappy
Capitec Bank's replyOfficial
29 Jan 2023, 11:25Good day Sihle
We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply29 Jan 2023, 11:25
Official
Good day Sihle
We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.
Kind regards
Capitec Bank