PNPS
Pretty Noziphiwe Puseletso Sibisi

1 reviews | Active since May 2020

29 May 2020, 22:14

Capetic blocked my account without notifying me and for no reason.

Good day HelloPeter, my name is Noziphiwe Sibisi account number ***. My account was blocked by capitec bank without my knowledge, i had too call them and find out why i could not access my account and that is when i was tild my account is at forensics due to a report of *****. I was a stockist who distributed stem cell products throughout South Africa. I was not the owner of the company but rather the middle sales person, as people paid me to receive their stem cell pruducts. This is heartbreaking as i followed all the rules and regulations to become a legal stockist. I went to the extant of even registering the business as a stockist company registration number: *** Enterprise number: K***. The company come to South Africa last year but unfortunately this year on the 6th of January 2020 they could no longer send me the products so i had too stop being their stockist, evryone was aware of the fact that i was no longer distributing stem cells anymore. From the beginning there were hickups with the company as I struggled to get products from them at time's. Please kindly assist Noziphiwe Sibisi.

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Replies (1)
Capitec Bank
Capitec Bank's reply31 May 2020, 09:48
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank