CO
Chinedu O

1 reviews | Active since Feb 2021

22 Feb 2021, 08:40

CAPETIC BANK IS TRYING TO ***** MY MONEY.

Capitec bank has still not made any attempt to resolve this matter. They called me ones after my first post on hello peter, since than no other communication, no number I can call either, all attempts to reach anyone to give me answers has hit the wall. I have not received any written communication from them on the issue, as it stands, it's like someone or some ppl in capitec bank are behind the seizing of the money, bcos I don't understand how a whole organization will do such a thing and not communicate with the customer via writing which Will serve as a formal document and evidence .. I believe someone or ppl in the bank want to ***** my money, that's why they have refused to write me an email, which will meaning leaving no paper trail. I believe this is only done to foreigners who have accounts with them. How can my money which I have presented proof of legal transactions with the sender, be seized bcos the person who paid him, from where he paid me is alleged to have de*****ed someone, how does that connect to me, I don't know the person accused of *****, neither did I get any transfer from the person. How else should we receive money from ppl we do business with, if not by transfer, so are we now to ask the ppl we do business with to give us an affidavit to confirm the source of the money from which they will be paying us from?? I have reported this to my embassy and will be reporting to the human right organization and will be reporting it to the public protector.. My name is Chinadu Godwin onugha.

0
Replies (3)
Capitec Bank
Capitec Bank's reply22 Feb 2021, 08:45
Official
Good day Chinedu

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
CO
Chinedu O's update22 Feb 2021, 09:06
Reviewer Update
But this was the same thing that was said the last time, after which no further communication..
CO
Chinedu O's update22 Feb 2021, 09:09
Reviewer Update
Capitec bank will always reply to say they have assigned someone to the case, after the person calls, they will go silent again..