FR
Frans R
1 reviews | Active since Jul 2011
24 Mar 2023, 22:15
Can't use the Capitec app or Mobile banking
I can't access neither my Capitec app or cellphone banking when i tried that i got your mobile banking service has been suspended please visit a branch
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Replies (2)FR
Frans R's updateReviewer Update
24 Mar 2023, 22:20Tried to change my password by using the selfie function message Unable to process your selection we are aware of the issue and aim to have it resolved But i can't access my banking profile and told to go to a branch because of a Capitec issue ?
FR
Frans R's update24 Mar 2023, 22:20
Reviewer Update
Tried to change my password by using the selfie function message Unable to process your selection we are aware of the issue and aim to have it resolved But i can't access my banking profile and told to go to a branch because of a Capitec issue ?
Capitec Bank's replyOfficial
27 Mar 2023, 06:04Good day Frans
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply27 Mar 2023, 06:04
Official
Good day Frans
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank