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Frans R

1 reviews | Active since Jul 2011

27 May 2024, 15:11

Can't Purchase Online

I can't make a card purchase your card issuer declined this payment please contact your bank for support WHY ?

0
Replies (11)
Capitec Bank
Capitec Bank's reply27 May 2024, 17:11
Official
Hi Frans, we're genuinely sorry to hear about your experience. We take all feedback to heart and are eager to understand and address your concerns. Could you please reach out to us on our official WhatsApp number at ***? We'd appreciate the opportunity to assist you further.
FR
Frans R's update28 May 2024, 08:41
Reviewer Update
No answer on your Whatsapp service why am i not able to make online purchases
FR
Frans R's update28 May 2024, 10:39
Reviewer Update
Still waiting for WA support since this morning 8am
FR
Frans R's update28 May 2024, 12:26
Reviewer Update
Should be one star and im still waiting for Whatsapp support why can't i purchase with my card
FR
Frans R's update28 May 2024, 12:27
Reviewer Update
No further assistance hence this complaint
FR
Frans R's update28 May 2024, 15:07
Reviewer Update
And guess what im still waiting
FR
Frans R's update28 May 2024, 15:19
Reviewer Update
And i have just been informed via Whatsapp that my complaint is resolved without any action
FR
Frans R's update28 May 2024, 16:01
Reviewer Update
I have been told an email was sent to me 4 hours ago well no email
FR
Frans R's update30 May 2024, 11:44
Reviewer Update
Problem still Not Solved
FR
Frans R's update30 May 2024, 11:44
Reviewer Update
No communication no email as per last communication
FR
Frans R's update30 May 2024, 12:44
Reviewer Update
And Phumeza just said she cant do anything unwilling to help