LZ
Lindiwe Z

1 reviews | Active since May 2019

21 May 2019, 22:24

Can't dispute on the app

Hi, I've been trying to dispute using an app as i am used to doit on app for the past months but when I try today it doesn't allow me to dispute, the dispute and stop option are grey only the back one is grey I will like to know why is that? Because I can't go to a branch it was so convenience for me to doit on the app.

0
Replies (4)
Capitec Bank
Capitec Bank's reply22 May 2019, 16:27
Official
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank 
Capitec Bank
Capitec Bank's reply22 May 2019, 16:28
Official
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank 
Capitec Bank
Capitec Bank's reply22 May 2019, 16:31
Official
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank 
Capitec Bank
Capitec Bank's reply24 May 2019, 15:07
Official
Good day Lindiwe

I note that you have successfully disputed the debit order on the App.

Complaint Management
Capitec Bank