ML
Mpogola L

1 reviews | Active since Aug 2019

23 Jul 2020, 20:34

Cant deliver on repayment agreements

After having a lovely talk with Thokozani about a reschedule of my loan repayment, yall go and deduct the original amount, not the one we agreed on. This is so pathetic of you and inconsiderate. Im glad im left with 5month. See me in your bank asking for a loan. Shoot me in the foot with a pistol. Mxm.

Most disappointed customer.

0
Replies (1)
Capitec Bank
Capitec Bank's reply24 Jul 2020, 10:56
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank