SB
Sylvia B
1 reviews | Active since Jan 2025
22 Apr 2026, 22:17
Can't buy electricity on the app.
A few months ago capitec had problems on their system and nobody was able to buy electricity on the app. The problem is,it's been a few months and I can't still not buy electricity on the app. I've been to capitec a few times and nobody can't help me.
Helpful (0)
Replies (4)0
Replies (4)
Capitec Bank's replyOfficial
22 Apr 2026, 22:37Hello Sylvia, you are through to Bulelani,
Please allow me a few minutes to fami****ise myself with your query.
Capitec Bank's reply22 Apr 2026, 22:37
Official
Hello Sylvia, you are through to Bulelani,
Please allow me a few minutes to fami****ise myself with your query.
Capitec Bank's replyOfficial
22 Apr 2026, 22:38Thank you for your patience😊❤️. You mentioned something about being unable to buy electricity on the Capitec App. Please share the message or error you received so I can check it for you.
Capitec Bank's reply22 Apr 2026, 22:38
Official
Thank you for your patience😊❤️. You mentioned something about being unable to buy electricity on the Capitec App. Please share the message or error you received so I can check it for you.
Capitec Bank's replyOfficial
22 Apr 2026, 22:48It seems like you are busy as you haven't responded to me in a while. Is now still a good time to chat?
Capitec Bank's reply22 Apr 2026, 22:48
Official
It seems like you are busy as you haven't responded to me in a while. Is now still a good time to chat?
Capitec Bank's replyOfficial
22 Apr 2026, 22:51I realise you're busy, so I'll give you a few more minutes to get back to me. If I don't hear back from you in 5 minutes, I'll close this chat. But don't worry, if you still need to chat to us later when you have time simply type "chat to an agent" below❤️.
Capitec Bank's reply22 Apr 2026, 22:51
Official
I realise you're busy, so I'll give you a few more minutes to get back to me. If I don't hear back from you in 5 minutes, I'll close this chat. But don't worry, if you still need to chat to us later when you have time simply type "chat to an agent" below❤️.