Can't access account

Item: Capitec Bank
Rating: 1
Author: Jacqueline M

I recently moved to Capitec Business and I must say I'm not happy with the duration they take yo resolve your problem. I've called and chatted with them since Sunday to get my pin reset but even now I can't access my account. It's really frustrating to be honest and I had so much high hopes 😔

Helpful (0)

Replies (3)

Capitec Bank's replyOfficial

01 Mar 2024, 16:50

Hello Jacqueline

With reference to our telephone conversation/ email correspondence.

I trust that you satisfied with the outcome. We have proceeded to close your complaint.

Kind regards,

Capitec Bank

Capitec Bank's reply01 Mar 2024, 16:50

Official

Hello Jacqueline

With reference to our telephone conversation/ email correspondence.

I trust that you satisfied with the outcome. We have proceeded to close your complaint.

Kind regards,

Capitec Bank

Jacqueline M's updateReviewer Update

03 Mar 2024, 06:39

Thank you so much. My oro8has been solved🙏

Jacqueline M's update03 Mar 2024, 06:39

Reviewer Update