MM
Mthobisi M
1 reviews | Active since Apr 2016
15 Jun 2025, 11:49
Cannot verify beneficiary when making payment
When I add a beneficiary to make payment I get an error that says "You've added beneficiaries without making a payment we will no longer show you the name". Same also happens to Payshap payments.
I need this feature because i rely on it to ensure I pay the correct person.
I've made a complaint before it was never addressed
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Replies (1)Capitec Bank's replyOfficial
15 Jun 2025, 12:41Good day Mthobisi,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
Best regards,
Capitec Bank's reply15 Jun 2025, 12:41
Official
Good day Mthobisi,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
Best regards,
