MM
Mthobisi M

1 reviews | Active since Apr 2016

15 Jun 2025, 11:49

Cannot verify beneficiary when making payment

When I add a beneficiary to make payment I get an error that says "You've added beneficiaries without making a payment we will no longer show you the name". Same also happens to Payshap payments.

I need this feature because i rely on it to ensure I pay the correct person.

I've made a complaint before it was never addressed

0
Replies (1)
Capitec Bank
Capitec Bank's reply15 Jun 2025, 12:41
Official
Good day Mthobisi, Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec

Best regards,