NV
Ntiyiso V

1 reviews | Active since Nov 2021

28 Nov 2021, 09:07

Cannot get help from Capitec Bank

I accidentally transferred money at the value of R2500.00 on the 27th of November 2021 and reliased in the evening that I had transferred it to a wrong account number and I immediately called Capitec and they said they could not help me retrieve the money.Kindly assist me get the money back,this is a lot of money and I am in no position to lose such an amount🥺😭😭

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Replies (3)
Capitec Bank
Capitec Bank's reply28 Nov 2021, 09:09
Official
Good day Ntiyiso

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply28 Nov 2021, 09:10
Official
Good day Ntiyiso

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply18 Feb 2022, 18:25
Official
Hi Ntiyiso

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank

Best regards,