DM
David M
1 reviews | Active since Oct 2013
09 Nov 2015, 16:26
Cannot be assisted
I needed to transfer money urgently from my fixed account, only to find no one at the bank or call centre can assist me and all Capitec ATM's are out of order. <br> <br> I used to have faith in the bank, but after today I might need to find a bank that's more serious about looking after its customers. <br> <br> Im sitting in the bank now waiting in a que because only 2 consultants are available, waiting to close my fixed account just to be able to access my own money
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Capitec Bank's replyOfficial
10 Nov 2015, 08:32Hello Dreiko101,
I acknowledge your posting, and have referred it to Zonke Sobekwa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Zonke Sobekwa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply10 Nov 2015, 08:32
Official
Hello Dreiko101,
I acknowledge your posting, and have referred it to Zonke Sobekwa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Zonke Sobekwa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,