ER
Esther R
1 reviews | Active since May 2019
24 May 2019, 16:16
Cannot bank online or on mobile app
Attention Your Capitec Bank Online application has been suspended. Visit your nearest branch to replace it. How ridicules is this you cannot reset it on the phone and they call themselves a bank there fixed deposit rates are also way lower than any other bank
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Capitec Bank's replyOfficial
27 May 2019, 08:55Please accept my sincere apology for the frustration you experienced as result of this incident.
Viwe Bokveldt will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Viwe Bokveldt will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply27 May 2019, 08:55
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Viwe Bokveldt will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Viwe Bokveldt will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank