1 reviews | Active since Jul 2016
Cannot access my account approx. for 6 weeks
<p>I recently lost my ID document and then I went to Home Affairs to apply for one and also got a temporal ID while I am waiting for my ID. I went to Capitec Bank to submit the proof of address since the account is locked and they turned me away saying they wont take the temporal ID and I have to wait until I get my ID to access it which might take approx. 4-6 weeks to return. Now tell me what should I do in the next 4-6 weeks?</p>
I acknowledge your posting, and have referred it to Riaan Jacobs for immediate attention.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Riaan Jacobs for immediate attention.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
