VN
Vusi N

1 reviews | Active since Jul 2022

24 Jan 2024, 11:48

Cancelling payment reversal

I made a mistake of doing a payment reversal because my lawyer was waiting on documents. We have received the documents and I still want to pay the client. Reversed amount is still not showing in my account so that I can pay the client. Is there a way to cancel the logged case because my client is waiting on the payment? Please treat this as urgent.

0
Replies (1)
Capitec Bank
Capitec Bank's reply24 Jan 2024, 12:04
Official
Good day Vusi 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank