NN
Nokubonga N
1 reviews | Active since May 2018
25 Nov 2025, 20:02
Cancel life cover and refund back my money R298
I have tried to reach capitec on WhatsApp regarding the lifesaver I took a month ago after ongoing trend and numerous complains about capitec i decided not to continue with this policy. Your agent were not responding to my request on WhatsApp KINDLY REFUND NE MY 299 debited by this policy and close it or cancel it o am unable to do it on app reversing my money back and canceling this policy. Please capitec reverse my money and cancel or close this life cover
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Capitec Bank's replyOfficial
25 Nov 2025, 20:38Good day Nokubonga,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply25 Nov 2025, 20:38
Official
Good day Nokubonga,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
NN
Nokubonga N's updateReviewer Update
26 Nov 2025, 09:36Alli am requesting is the reversal or the refund of R299 debited yearstday for life cover am no longer interest in. Kindly reverse my R299.please I can't go to the branch
NN
Nokubonga N's update26 Nov 2025, 09:36
Reviewer Update
Alli am requesting is the reversal or the refund of R299 debited yearstday for life cover am no longer interest in. Kindly reverse my R299.please I can't go to the branch