SM
Shane M

1 reviews | Active since Aug 2019

05 Aug 2019, 15:14

Can you reverse airtime for cash at capitec bank or cellc?

I meant to buy R100 airtime but i mistakenly bought R1000 airtime and i nearly experienced a mini heart attack. I did call the Capitec bank and the Cellc service for reversal but they said they are unable to reverse it. The only option i have is to post on my social media that i am selling airtime for cash. I am deeply disappointed.

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Replies (1)
Capitec Bank
Capitec Bank's reply06 Aug 2019, 09:58
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank