Can You Please Unblock My Account.

Morning, you guys blocked my account for no reason and when I send you guys an email to ask for you guys to unblock me you tell me to prove that the R100 that was sent to me is Legit. How in God's name do I do that? I don't mind if you reverse the R100 it's fine, all I want is for my account to be up and running again. Please can you resolve this issue for me once and for all its really frustrating and I did not expect such a thing from you guys. You could have called me first to ask me to for permission to reverse the R100 atleast and not to just block me. This is really unexpeptable. Please can you unblock my account.