1 reviews | Active since Aug 2016

26 Aug 2016, 10:42

Can't put any trust in you again.

<p>It really makes me sad, angry actually that I have banked with you for the past 6 years and when I really need a loan to cover medical expences for my pregnant wife, you simply decline my application. But what angers me the most is that I got helped at another institution that I don't even bank with. My account will also be moved over to them now. You have lost a loyal customer.</p>

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Replies (2)
Capitec Bank
Capitec Bank's reply26 Aug 2016, 11:29
Official

I acknowledge your posting, and have referred it to Robin Klein for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply26 Aug 2016, 11:29
Official

I acknowledge your posting, and have referred it to Robin Klein for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank