1 reviews | Active since May 2016
Can't open an account without a payslip
<p>I was shocked I almost fainted when my mother told me that she went to Capitec Matatiele to open an account but was told she can't because she's not working!! Am I missing something here, has Capitec become more important to a point where they no longer cater for the poor? I'm sorry that to me is bull</p>
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day
I refer to your request for assistance regarding opening an account with Capitec Bank.
It is with huge regret to learn of the problems you had regarding this matter. Please accept my sincere apologies for any inconvenience and frustration caused.
I have contacted you via email provided in your Hello Peter post which provides more details on the documents accepted when opening an account with Capitec Bank.
Should you require any further clarification please contact me directly.
Kind regards
Oscar De Villiers
Complaint Management Officer
BSC: Service Administration
Good day
I refer to your request for assistance regarding opening an account with Capitec Bank.
It is with huge regret to learn of the problems you had regarding this matter. Please accept my sincere apologies for any inconvenience and frustration caused.
I have contacted you via email provided in your Hello Peter post which provides more details on the documents accepted when opening an account with Capitec Bank.
Should you require any further clarification please contact me directly.
Kind regards
Oscar De Villiers
Complaint Management Officer
BSC: Service Administration