FR
Frans R

1 reviews | Active since Jul 2011

08 Sept 2016, 11:40

Can't link card to Paypal

<p>I received a new card from Capitec but i can't link it to Paypal please see attached my old Capitec card worked FINE!</p>

0
Replies (5)
Capitec Bank
Capitec Bank's reply08 Sept 2016, 13:20
Official

I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

FR
Frans R's update08 Sept 2016, 14:00
Reviewer Update

I just came from Capitec Bedworth Park branch i spoke to Chantelle the Branch manager who said they are not an international bank which is why i cannot link Standard Chartered Bank on the banking app as a beneficiary but my previous card worked fine this is also the reason why i can't link my new card to Paypal BUT MY PREVIOUS CARD COULD DO THAT Unless Capitec Changed theire policy in a day Not to Transact Internationally Standard Chartered Bank is listed on the Banking App as a bank to choose in order to pay a Benificiary Could someone that knows whats actually going on help me if this issue is not resolved i will let Beeld handle the complaint

FR
Frans R's update08 Sept 2016, 15:05
Reviewer Update

I'm still waiting to be contacted regarding this issue by the end of today i will contact Beeld if nothing has been done.

FR
Frans R's update09 Sept 2016, 07:44
Reviewer Update

PROMISES PROMISES YESTERDAY I RECEIVED A NEW SECURE CODE MY CARD STILL CAN'T LINK TO PAYPAL I'M GOING TO WRITE A LETTER TO BEELD NOW BECAUSE I HAVE HAD NO CONTACT FROM CAPITEC SO FAR I SUPPOSE I MUST STOP STUDYING NOW BECAUSE I CAN'T ADD THE ECCOUNCIL AS A BENIFICIARY ASWELL ITS AN INTERNATIONAL ORGANIZATION AND QUALIFICATION

FR
Frans R's update09 Sept 2016, 07:48
Reviewer Update

IN BRANCH YESTERDAY THE SECURE CODE WAS APPARENTLY LOCKED BUT THIS CLEARLY WASN'T THE CASE THEY JUST WANTED ME OUT OF THE BANK