XB
Xolani B
1 reviews | Active since Feb 2026
19 Feb 2026, 11:54
Can send redeemed without my knowledge
Yesterday I did cash send this morning it is redeemed and I didn't send numbers to anyone; they say that there's nothing that they can do I must open a case
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Replies (2)
Capitec Bank's replyOfficial
19 Feb 2026, 12:37Good day Xolani,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
Capitec Bank's reply19 Feb 2026, 12:37
Official
Good day Xolani,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
Capitec Bank's replyOfficial
24 Feb 2026, 16:30Hello Xolani
With reference to our telephone conversation.
I trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards
Capitec Bank
With reference to our telephone conversation.
I trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards
Capitec Bank
Capitec Bank's reply24 Feb 2026, 16:30
Official
Hello Xolani
With reference to our telephone conversation.
I trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards
Capitec Bank
With reference to our telephone conversation.
I trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards
Capitec Bank