MN
Masechaba N

1 reviews | Active since Apr 2025

29 Apr 2025, 11:52

Camplain

My husband made an immediate payment of 20 000 on Friday the 25th from his capitec account to my account but the Money was never transferred from capitec to my account, when he went to the bank He was told that the money got lost in transaction and it should reflect on my account Saturday, today is Tuesday capitec is sending us from pillar to post..... Their service is pathetic

0
Replies (2)
Capitec Bank
Capitec Bank's reply29 Apr 2025, 12:35
Official
Hi Masechaba, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
MN
Masechaba N's update29 Apr 2025, 12:39
Reviewer Update
That's the response I have been getting since Saturday, honestly I fail to understand why would the matter take so long to resolve