Call Drops
I’ve indicated that someone needs to call me from Capitec - and they have tried many times. The problem is that the call drops instantly when the phone is answered & we’re unable to chat to each other. The number is +27 (21) ***
In doing reviews, it seems there are plenty people having the same issue.
Please can you get someone to phone me?
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
04 Apr 2024, 07:40Good day Grant.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply04 Apr 2024, 07:40
Official
Good day Grant.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
's updateReviewer Update
08 Apr 2024, 12:42Hi,
I did receive a call on Friday (after 17.00) - so we agreed to call back today (Monday). I haven’t received a call back today yet though.
I did receive a call on Friday (after 17.00) - so we agreed to call back today (Monday). I haven’t received a call back today yet though.
's update08 Apr 2024, 12:42
Reviewer Update
Hi,
I did receive a call on Friday (after 17.00) - so we agreed to call back today (Monday). I haven’t received a call back today yet though.
I did receive a call on Friday (after 17.00) - so we agreed to call back today (Monday). I haven’t received a call back today yet though.