Call Centre - Waiting Time

Hi <br> <br> I received a message to call back *** regarding my money to be released i call back and the wait for a consultant is endless and its really frustrating waiting on someone to answer and being at work i really don't have the time to spend on a phone all day , please i need to speak to a consultant urgently to release my monies from abroad.<br> <br> Regards <br> Tersia Ihlenfeldt ***