Call centre hanging up the phone

I thought that I would be done with having to write reviews, but it is the only way to communicate with these people.

I’m after my initial credit card being cancelled for no reason, my new card has not been delivered.

When I phoned in to enquire about this, the person who answered the phone hung up, again.

I have no idea what is going on with the Capitec call centre, but I am genuinely shocked at how many times they’ve hung up the phone.

I genuinely cannot understand what is wrong with the people on the phone. Shocking.