*********** call center staff.

The capitac Atm machine was tempart with and my bank account was completely emptied.I tried calling Capitac for over 30 minutes without any success. Their call center staff is extremely ***********, I was transferred from one department to the other which I had to endure the frustration of this long security Check.Mean time money is coming out from my account. They made 5 withdrawals from my account while capitac is transferring from pillar to post. The number displayed at the Atm is ***. I called this number three times. Eventually after 30 minutes this is after my back balance was emptied .I was told there is nothing they can do because there was a withdrawal. The four withdrawals would have being prevented had they picked the call and blocked my card on time. What is the reason of these facial security. Why can't they help me out because they could see from the Atm camera that it was not me. I am not impressed with their service at all.Running away from any form of responsibilities by ***** department