Call Center or line to hell

I spent over 30 mins waiting to get through to the ***** line.

Here I am a hard working employee who saves my money with Capitec only to have a ********** online transaction go off of my account.

In times like this we are advised to calm down from the initial shock and call the bank for help.. so that’s what I do but here I have to spend 30 mins stressing wondering if more transactions will happen while I wait for assistance.

What if they took my petrol money then how will I get to work. But when Capitec wants to take their bank fees no they on time for that.

Right now I am an unhappy customer.