Calitec Bank

<p>I made a mistake transferring money to a client using capitec cell phone banking and after realising i sent money to wrong person, i call capitec and inform them that i made mistake on transaction and i want money to be sent back to me but capitec says is not possible unless the accounr holder can give them authority to do so, i do not understand why because money is from my account and it can clearly be seen but i have no say in it now according to them, that is nt good customer service. </p>