Caiptec App is flawed!

I recently moved abroad and I have now for 10 months unsuccessfully tried to get the app on my new phone. Due to the restriction of having to send a code to a (local) number, I can’t register the app. I have to pay R700 in fees for the code to be couried to me!!! Then I ask for statements so I can at least view my balances. No you can only get them on Internet banking which I cant access!!! This is ridiculous. I have an account with Standard Bank and it works flawlessly abroad!!! How in this day and age you still need to register at a branch or get a code mailed to you, is beyond me! So frustrated with Capitec!